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can i change my delivery address?Updated 2 years ago

Everybody makes mistakes; we get it. If you gave the wrong delivery address, contact us as soon as possible via chat or email at [email protected], and we will try to modify your delivery address before your order ships out.

If the order has not been prepared for shipment, we will update the delivery address as requested.

Unfortunately, we cannot correct the delivery address if the order is already out for shipment. You will receive an email confirmation with the tracking information number once the shipment starts; you can then contact your local courier to provide the new address and arrange the new delivery.


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