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<p style="box-sizing: inherit; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;Public Sans&quot;, sans-serif; line-height: 24px; color: rgb(22, 22, 22); background-color: rgb(255, 255, 255); text-align: justify;">At nineotwo the security of the information our customers submit on our website is one of our highest priorities.&#xA0;<p style="box-sizing: inherit; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;Public Sans&quot;, sans-serif; line-height: 24px; color: rgb(22, 22, 22); background-color: rgb(255, 255, 255); text-align: justify;">We preserve your confidentiality. This is why we ensure that no information related to your bank details is registered on our servers so that all purchases are completely secure and all transactions are KEPT encrypted. <p style="box-sizing: inherit; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;Public Sans&quot;, sans-serif; line-height: 24px; color: rgb(22, 22, 22); background-color: rgb(255, 255, 255); text-align: justify;">We utilize resources and the latest technologies to perform all transactions through secure payment systems. Confidential payment details are transmitted directly to the entity in an encrypted format (SSL).

At nineotwo the security of the information our customers submit on our website is one of our highest priorities. We preserve your confidentiality. This is why we ensure that no information related to your bank details is registered on our servers so

is payment secure on your site?

payments

how do i know if a product will fit me?

can someone help me choose an item?

can i try your items in person?

how do i take care of my jewelry?

do you offer warranty or repairs?

how to choose a setting

custom made sizing

bridal

materials

product

what are your available payment methods?

when will i be charged for my order?

can i use a promo code?

can i pay in my currency?

how do i pay using a gift card?

how can i purchase a gift card?

do gift cards expire?

why was i charged twice?

my promo code is not working

can i pay my order in installments?

cancel my order

i didn't receive my order confirmation email

can i modify my order after it has been placed?

check my order status

my item is faulty

i received the wrong item

i'm missing an item from my order

i cannot pay for my order

orders

where is my order?

what are the shipping times for my order?

how much is shipping?

do you ship worldwide?

can i change my delivery address?

my package is missing

do i have to pay customs fee?

shipping & delivery

return & exchange policy

how do i make a return?

how can i exchange my order?

how long does the refund take?

how can i track my return?

how should i prepare my package for return?

can i return items of different orders in the same return?

how long does it take for a return request reply?

where can i drop off my return?

return & exchanges

is payment secure on your site?Updated 2 years ago