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its nineotwo ready to help logo

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payments

all the ways you can pay, and any questions you may have

what are your available payment methods?

We want your online shopping experience to be as effortless as possible. We have a wide range of payment options for you to choose from. Currently, we accept the following payment methods:. During checkout, after adding your delivery address, the sys

when will i be charged for my order?

The time you'll be charged for your order will depend on the payment method you selected at checkout. Please remember that even if payment is not authorized, it may look as if nineotwo has PROCESSED THE TRANSACTION due to some card issuers placing a

can i use a promo code?

If you have a promo code, here's a quick and super-easy way to apply it!. You must enter the discount/promo code before checking out, as it can't be applied after payment. The codes will not apply to products on sale unless otherwise specified. Only

is payment secure on your site?

At nineotwo the security of the information our customers submit on our website is one of our highest priorities. We preserve your confidentiality. This is why we ensure that no information related to your bank details is registered on our servers so

can i pay in my currency?

You can pay in your currency. Your local currency will be updated when checking out and selecting your country.

how do i pay using a gift card?

You may have received a gift card as a present from a friend or as a reimbursement for order cancellation or return. To pay your next purchase with a gift card, just follow these simple steps:. 1. Add to your shopping cart all the items you want to p

how can i purchase a gift card?

If you wish to purchase a gift card, please email us at [email protected].

do gift cards expire?

Unless specified in the communication, nineotwo gift cards do not expire. Can I partially use my gift card?If you're spending less than the value of your gift voucher, the credit will stay on your account for you to spend later, ready for you to use

why was i charged twice?

The double charge you are seeing on your bank account is an authorization. This is a common bank practice for handling credit card transactions to ensure sufficient funds are available. An authorization hold (also known as card authorization, preauth

my promo code is not working

We're sorry to hear you’re having trouble with your promo code!. Please keep in mind:. If you are sure all these terms comply but are trying to use your code, an error message is displayed; please take a screenshot of your shopping cart with the code

can i pay my order in installments?

We offer installments via Shop Pay. Instead of paying upfront for your order at the moment of completing your purchase, we offer the possibility to pay with settlement payment options.