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Our priority is to provide a smooth experience. We are sorry to hear you received a faulty item.<span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please contact us through&#xA0;our chat or write to <a href="mailto:hi@itsnineotwo.com">hi@itsnineotwo.com</a>.This is what must be provided:<ol style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px;"><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Order Number</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Product name and color</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Image where the flaw can be seen clearly</li></ol>Once we receive all this information, we will evaluate and do our best to resolve the issue as soon as possible.<br style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

Our priority is to provide a smooth experience. We are sorry to hear you received a faulty item. Please contact us through our chat or write to hi@itsnineotwo.com. This is what must be provided:. Once we receive all this information, we will evaluate

my item is faulty

orders

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return & exchanges

my item is faultyUpdated 2 years ago